FAQ | Trio Snack Co. Mobile Snack Cart Catering

GENERAL POLICIES & FAQ

Frequently Asked Questions

What types of snack carts do you offer?

We offer a variety of customizable carts including s’mores, elotes, nachos, dirty sodas, and charcuterie. Each cart is fully staffed and styled to fit your event’s theme. Looking for something you don't see listed on our website? No problem! We love to accommodate special request menu items and would be happy to create a custom cart package for you.

Does Trio offer any drop off services?

We do! Check out our Ready-To-Serve Displays page to see what we currently offer for drop off.

How far in advance should I book?

We recommend booking at least 4–6 weeks before your event to ensure availability, especially during peak seasons like weddings and holidays.

Do you accommodate dietary restrictions?

What areas do you serve?

We are based in Royse City, TX and serve the DFW Metroplex. Dependent on your event location additional fees for travel may apply. We currently offers free travel within a 25 mile radius.

What is included with each snack cart?

Each cart comes with all necessary food items, disposable plating/cutlery, equipment, setup, staffing, and cleanup. We take care of everything so you can enjoy your event stress-free.

What kind of events do you cater?

Trio Snack Co. provides services to all events large or small! Our snack carts are perfect for weddings, corporate parties, birthdays, school events, anniversaries, graduations, and more.

General Policies

Additional travel fees may apply to package pricing based on event location.
A $50.00 service fee is applied to all event bookings to cover the cost of staffing.
Package pricing may vary based on menu item selections, seasonal availability, and/or special requests.
All Trio services are subject to 8.25% sales tax.

A 20% retainer is required to secure an event booking.
The remaining 80% balance owed is to be paid in full 7 days prior to your event date. Trio does not currently accept early pay off or offer payment plans. You will receive a final invoice for payment 10 days prior to your event date at which time payment of the remaining 80% balance can be made.
Trio currently accepts payment via most major credit cards, debit card, PayPal, and Venmo. We do not accept checks at this time.
All Trio Snack Co. clients reserve the right to cancel a booked service at any time prior to the event date. Any retainers made by the client are subject to Trio Snack Co’s retainer policy.
RETAINER POLICY: All retainers are non refundable. Should an event be cancelled by the client, Trio Snack Co will retain the retainer on file for one calendar year from the date of cancellation to be applicable towards another event booking. In the rare occurrence that an event is cancelled by Trio Snack Co, and not the client, the retainer will be refunded in full.

Event Set Up/Take Down, Service Times, & Weather

Trio staff will arrive 45 minutes to 1 hour prior to the desired service start time for event set up. Service time varies based on package selection.
Event break down typically takes 30 minutes. Trio staff is responsible for clean up of the immediate service area and cart, however Trio does not provide bussing service.
Should you require additional service time beyond the package offering it will be charged at a rate of $50.00 per additional hour.
All outdoor events are subject to weather conditions such as wind, rain, and/or extreme heat. A fringe umbrella or pop up canopy will be utilized for outdoor events when the set up area is not shaded under a covered patio or awning. In the event of inclement weather (wind, rain, excessive heat) an alternate indoor set up area must be provided.

Licensing & Insurance

Trio is fully insured through NEXT Insurance and a copy of our COI is available upon request. To list your venue as an additional insured please email the relevant details to events@triosnackco.com.
All Trio employees hold Learn2Serve Texas Food Handler or Texas Food Safety Manager Certifications. A Texas Food Safety Manager is present at all Trio events.
Trio Snack Co. operates out of Culinary Community Kitchen (CCK). A licensed, shared commercial kitchen space.